The Client

Banham Poultry is one of the UK’s leading poultry producers, operating a high-volume food production facility where maintaining strict hygiene standards, temperature control and effective odour containment is essential to daily operations. Industrial doors play a vital role in supporting these requirements by separating production areas, protecting chilled environments, preventing cross-contamination and ensuring compliance with stringent food safety regulations.

Given the fast-paced nature of food manufacturing, any failure of a critical door can disrupt production, impact product quality and increase operational costs. To minimise downtime and maintain business continuity, Banham Poultry required a trusted maintenance partner capable of delivering proactive planned servicing, rapid reactive repairs and expert long-term asset management. The objective was to maximise the reliability and lifespan of its industrial door estate while ensuring continued compliance, operational efficiency and uninterrupted production across the facility.

“We never have any issues with the engineers, callouts are actioned quickly.”

Our Solution

For the past four years, Tekta has provided a comprehensive maintenance and support programme across Banham Poultry’s industrial door estate, helping to ensure the continued reliability of critical access systems in a demanding food production environment. The service has included bi-annual planned preventative maintenance (PPM) visits, rapid reactive repairs and a range of improvement projects designed to enhance the performance, safety and longevity of the site’s door assets.

During this period, Tekta has responded to 76 reactive call-outs, providing fast, effective support to minimise production disruption and restore operations as quickly as possible. By combining proactive servicing with responsive maintenance, potential issues are identified and resolved before they develop into costly failures, reducing unplanned downtime and helping Banham Poultry maintain compliance with food safety and operational standards.

Banham Poultry has invested approximately £185,000 in planned servicing, reactive call-outs and remedial works, demonstrating its commitment to maintaining a safe, compliant and reliable operating environment. In addition, a further £106,000 has been invested in capital improvement projects, including upgrades and enhancements to the site’s industrial door infrastructure. These investments have helped improve asset reliability, extend equipment life and ensure doors continue to support critical requirements such as hygiene control, odour containment, temperature management and the smooth flow of production throughout the facility.

Through this long-term partnership, Tekta has become a trusted service provider, delivering the expertise, responsiveness and proactive asset management needed to support Banham Poultry’s operational resilience and ongoing production efficiency.

Talk to our Tekta Team: 0330 7000 333

FIND OUT MORE